Account
How do I open an account?
Register online, complete your profile and verify your identity. Once approved, fund your account and your MT5 login is created instantly.
What documents do I need for verification?
A valid government-issued photo ID and a recent proof of address, such as a utility bill or bank statement.
Can I open more than one MT5 account?
Yes. You can open multiple live and demo MT5 accounts under one client profile.
Is there a demo account?
Yes. A free MT5 demo account with virtual funds is available so you can practise without risk.
Client Portal
What is the Tradeinex client portal?
It is your personal CRM dashboard where you open MT5 accounts, manage your wallet, upload KYC documents and view reports.
How does the portal connect to MT5?
The portal is linked to the MetaTrader 5 server, so new accounts, deposits and transfers are applied to your trading account automatically.
Can I transfer funds between my MT5 accounts?
Yes. Use the internal transfer option in your wallet to move funds between your accounts instantly.
Where can I see my trading history?
Balance, equity, open positions and closed trades from every MT5 account are shown in the portal reports section.
Deposits & Withdrawals
Which payment methods can I use?
Cards, bank wire and selected cryptocurrencies. Available methods are shown in your client portal.
Do you charge deposit fees?
Tradeinex Capital does not charge deposit fees. Your payment provider may apply its own charges.
How long do withdrawals take?
Requests are reviewed promptly. Arrival time depends on your payment method and provider.
Trading
Which markets can I trade?
More than 200 instruments across forex, metals, indices, energies, crypto and share CFDs.
What leverage is available?
Up to 1:500 depending on account type and instrument. Higher leverage increases both potential profit and risk.
Are swap-free accounts available?
Yes, swap-free versions of our accounts are available on request.
Platform
Which trading platform do you offer?
MetaTrader 5 for Windows, macOS, iOS, Android and the web.
Can I use Expert Advisors?
Yes. Automated trading with Expert Advisors is supported on all account types.
Partners
How do I become a partner?
Apply from your client portal to join our Introducing Broker or Affiliate program.
How are partner rewards paid?
Rewards are tracked in real time and paid out regularly to your partner wallet.
Ready to Start Trading?
Create your client portal profile today and open your first MT5 account in minutes.
