Terms & Conditions
Last Updated: May 11, 2026
1. Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Piptrex ("Company," "we," "us," or "our") concerning your access to and use of our white-label trading platform services, including our website, trading platforms, CRM systems, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.
2. Eligibility
To use our Services, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into binding contracts
- Not be prohibited from using our Services under applicable laws
- Comply with all local, state, national, and international laws and regulations
3. Account Registration and Security
3.1 Account Creation
To access certain features of our Services, you must register for an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.2 KYC and Verification
We are required to verify your identity in accordance with applicable regulations. You agree to provide all requested documentation and information for Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance.
4. Services Description
Piptrex provides white-label technology solutions for CFD and prop trading businesses, including:
- Trading platform infrastructure (web, mobile, desktop)
- Broker CRM and back-office systems
- Liquidity and pricing infrastructure
- Risk management tools
- Payment processing integration
- Client portal and IB systems
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time with or without notice.
5. Trading Risks
IMPORTANT RISK DISCLOSURE:
- Trading CFDs and leveraged products involves substantial risk of loss
- You may lose more than your initial investment
- Past performance is not indicative of future results
- You should only trade with money you can afford to lose
- Trading may not be suitable for all investors
You acknowledge that you understand these risks and accept full responsibility for your trading decisions.
6. Fees and Payments
6.1 Service Fees
You agree to pay all applicable fees for the Services as described in your service agreement or pricing plan. Fees may include:
- Platform subscription fees
- Transaction fees
- Liquidity markup
- Additional service charges
6.2 Payment Terms
All fees are payable in advance unless otherwise agreed. We reserve the right to suspend or terminate Services for non-payment.
7. Intellectual Property Rights
7.1 Our Property
All content, features, and functionality of our Services, including but not limited to software, text, graphics, logos, and trademarks, are owned by Piptrex and protected by intellectual property laws.
7.2 License Grant
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services for your business purposes.
7.3 White-Label Rights
Under your service agreement, you may be granted rights to rebrand certain aspects of our platform. These rights are subject to separate white-label agreements and restrictions.
8. Prohibited Activities
You agree not to:
- Violate any applicable laws or regulations
- Engage in fraudulent or manipulative trading practices
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt our Services
- Use our Services for money laundering or terrorist financing
- Reverse engineer or copy our software
- Resell or redistribute our Services without authorization
- Use automated trading systems without approval
9. Data Protection and Privacy
Your use of our Services is also governed by our Privacy Policy. We collect, use, and protect your personal information in accordance with applicable data protection laws. Please review our Privacy Policy for details.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Our Services are provided "AS IS" and "AS AVAILABLE"
- We make no warranties, express or implied, regarding our Services
- We are not liable for any trading losses or investment decisions
- We are not responsible for third-party service failures
- Our total liability shall not exceed the fees paid by you in the 12 months preceding the claim
11. Indemnification
You agree to indemnify and hold harmless Piptrex, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any rights of third parties
- Your trading activities and decisions
12. Termination
12.1 Termination by You
You may terminate your account at any time by contacting our support team. You remain responsible for all fees incurred prior to termination.
12.2 Termination by Us
We may suspend or terminate your access to our Services immediately, without prior notice, for:
- Violation of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Regulatory requirements
- Any other reason at our sole discretion
13. Dispute Resolution
13.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Piptrex is registered, without regard to conflict of law principles.
13.2 Arbitration
Any disputes arising from these Terms or our Services shall be resolved through binding arbitration, except where prohibited by law.
14. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
- Posting the updated Terms on our website
- Updating the "Last Updated" date
- Sending notice to your registered email address
Your continued use of our Services after changes constitutes acceptance of the modified Terms.
15. Miscellaneous
15.1 Entire Agreement
These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Piptrex.
15.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
15.3 Waiver
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
15.4 Assignment
You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.
16. Contact Information
For questions about these Terms, please contact us:
- Email: [email protected]
- Support: [email protected]
- Company: Piptrex Technology Solutions
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.